MEMBERSHIP & ACCOUNT
Keep your BBG connection close.
Ask about your account, Signature card, app access and available membership benefits.
Enquire about membership support →
PERSONAL SUPPORT, CLOSE AT HAND
One conversation.
More possibilities.
Connect with the BBG team for membership questions, reward enquiries and the lifestyle services that fit your plans.
HOW CAN WE HELP?
Your membership.
Your plans. Your questions.
Share your enquiry and let our team guide you to the appropriate BBG service.
REWARDS & SERVICES
Find the next step.
Get help understanding available reward redemptions and finding the service for your needs.
Enquire about rewards →TRAVEL & LIFESTYLE
Tell us what you have in mind.
Share travel, dining, chauffeur or private occasion enquiries so our team can explain available arrangements.
Send a lifestyle enquiry →CONTINUING THE CONVERSATION
Keep the details together.
Continue your conversation and share relevant request details through the messaging app.
Explore ChatBBG for iPhone ↗
THE CHATBBG EXPERIENCE
A personal connection
for your everyday.
From a membership question to a service enquiry, ChatBBG gives you a convenient way to reach the team and keep the details of your request together.
Ask about available services and confirmed arrangements for your plans. Our team can help you understand the appropriate next steps.
Ask about ChatBBG →01
Help with your membership
Ask the team about your BBG account, Signature card, app access and membership benefits.
02
Rewards and service guidance
Get assistance understanding available reward redemptions and finding the appropriate BBG service.
03
Lifestyle enquiries, made easier
Share your travel, dining, chauffeur or private occasion enquiry so the team can guide you on available arrangements.
04
Keep the details together
Continue conversations and share relevant request details through the messaging app.
GETTING STARTED
Start with a question.
Keep the conversation going.
- 01 · CONNECT
Explore ChatBBG
View the iPhone app and ask the team about current app access or membership support.
- 02 · SHARE
Tell us what you need
Explain your question or preferred service and share the relevant details of your request.
- 03 · CONTINUE
Follow the next steps
Continue the conversation and review the arrangements provided for your enquiry.
Response times, concierge arrangements and booking availability depend on the service requested.
MAKE YOUR ENQUIRY CLEAR
A few details.
A better starting point.
Help the team understand your plans with the information relevant to your enquiry.
- Travel & chauffeurYour destination, date, arrival time and preferred arrangements.
- Dining & private occasionsYour preferred date, venue enquiry and group size.
- Membership & rewardsThe service, reward or app question you need help with.
What can I ask the team about?
Ask about membership, app access, rewards and available lifestyle services, including travel, dining, chauffeur and private occasion enquiries.
Where can I find ChatBBG?
Use the ChatBBG for iPhone link to view the app. You can also send a website enquiry to the BBG team.
Does an enquiry confirm a booking?
Review the confirmed arrangements, availability and service conditions with the team before making plans.
When will I receive a response?
Response times depend on the service requested. Ask the team about the next steps for your enquiry.
KEEP BBG CLOSE
Let’s talk about
what comes next.
Explore ChatBBG for iPhone or send your membership and lifestyle enquiry to our team.
